bd755 Privacy Policy

1 Introduction

bd755 ("the Company", "we", "us", "our") operates the online betting and casino platform accessible at bd755.io. We are committed to protecting the privacy and personal data of every individual who visits, registers on, or interacts with the bd755 platform ("you", "your", "the Player").

This Privacy Policy sets out in clear terms what personal data we collect about you, the purposes for which we process that data, the lawful basis on which we rely when doing so, how long we retain it, and the rights available to you in relation to your personal data.

This Policy applies to all personal data collected through the bd755 website, mobile-optimised interface, email correspondence, live chat support sessions, and any other channel through which you interact with bd755. It should be read alongside the bd755 Terms & Conditions, which govern your use of the platform as a whole.

2 Data We Collect

bd755 collects the following categories of personal data, which we have grouped by the context in which they are collected:

Registration and Identity Data:

• Full legal name as it appears on a government-issued identity document
• Date of birth (for age verification — you must be 21 or older to use bd755)
• Residential address in Bangladesh (division, district, city, postal code)
• Email address (used for account communications and security alerts)
• Bangladeshi mobile number (used for account verification and OTP delivery)
• Username and encrypted password hash

Identity Verification (KYC) Data:

• Scanned or photographed copy of a valid National Identity Card (NID), Passport, or Driving Licence
• Proof of residential address (utility bill, bank statement, or equivalent document dated within 90 days)
• Selfie photograph submitted for facial liveness verification where required

Financial Transaction Data:

• Mobile financial service account identifiers (bKash, Nagad, Rocket, Upay numbers — stored in masked format)
• Bank account details where bank transfer is used (Dutch-Bangla Bank, City Bank, BRAC Bank, etc.)
• Deposit amounts, withdrawal amounts, transaction timestamps, and transaction reference numbers
• Partial card numbers for Visa and Mastercard transactions (full card numbers are never stored by bd755)

Gameplay and Betting Data:

• Betting history across all sports markets (cricket, football, kabaddi, hockey, etc.)
• Casino game session records (game title, provider, stake, outcome, session duration)
• Bonus and promotion usage records
• Win/loss records and account balance history

Technical and Device Data:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Unique device identifiers and session tokens
• Log data including page visits, navigation paths, and error reports

Communication Data:

• Records of live chat and email support interactions with the bd755 customer support team
• Feedback, complaints, and dispute correspondence

3 How We Collect Data

bd755 collects your personal data through the following channels:

• Directly from you — when you complete the account registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or respond to a survey or promotion.
• Automatically via the platform — technical and device data is collected automatically each time you visit or use the bd755 platform through cookies, server log files, and similar tracking technologies described in Section 8 of this Policy.
• From payment service providers — when you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or a Bangladeshi bank, the relevant payment provider shares transaction confirmation data with bd755 to credit or debit your bd755 wallet.
• From identity verification partners — where bd755 uses a third-party KYC verification service to authenticate the identity documents you submit, that partner may return a verification status result and a confidence score to bd755.
• From fraud prevention and security services — bd755 may receive risk-scoring data from fraud detection partners to protect the integrity of the platform and prevent financial crime.

4 How We Use Your Data

bd755 uses your personal data exclusively for the following purposes:

• Account Management: Creating and maintaining your bd755 account, authenticating your identity at login, and providing you with access to the platform's features.
• Identity Verification (KYC): Verifying that you meet the minimum age requirement of 21 years and that your identity is genuine, in compliance with anti-money laundering (AML) obligations.
• Payment Processing: Processing your deposit and withdrawal requests via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or Bangladeshi bank transfer) and maintaining accurate financial records.
• Platform Operation: Delivering sports betting markets, live casino games, slot titles, promotional bonuses, and all other platform features to you in a personalised and functional manner.
• Customer Support: Responding to your enquiries, resolving disputes, and handling account-related requests submitted via email or live chat.
• Responsible Gaming: Monitoring your gambling activity patterns to identify signs of problem gambling behaviour, delivering responsible gaming tools (deposit limits, self-exclusion, reality checks), and complying with our duty of care obligations under our responsible gaming policy.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct as defined in the bd755 Terms & Conditions.
• Legal and Regulatory Compliance: Meeting our obligations under applicable laws, including data retention requirements, responses to lawful law enforcement requests, and cooperation with financial intelligence authorities.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the design, performance, and content of the bd755 platform. Individual player data is never used for this purpose in an identifiable form.
• Promotional Communications: Sending you emails or SMS messages about bd755 bonuses, seasonal promotions (Eid, Pohela Boishakh, BPL season, etc.), and platform updates — but only where you have not opted out of marketing communications. You may unsubscribe at any time via the account settings or by contacting support.

5 Legal Basis for Processing

For each purpose for which bd755 processes your personal data, we rely on one or more of the following lawful bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and bd755 — specifically, to operate your account, accept bets, process payments, and provide customer support.
• Legal Obligation: Processing is necessary to comply with applicable legal requirements, including KYC and AML obligations, financial record-keeping mandates, and responses to lawful requests from competent authorities.
• Legitimate Interests: Processing is necessary for bd755's legitimate interests in maintaining the security and integrity of the platform, preventing fraud and abuse, and improving our services — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we process your data for optional marketing communications, we do so on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

bd755 does not sell, rent, or trade your personal data to third-party marketers or data brokers. We share personal data only in the following limited circumstances:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bangladeshi banking partners receive the minimum transaction data required to process your deposits and withdrawals.
• KYC and Identity Verification Partners: Where a third-party KYC provider is used to verify your identity documents, only the documents you submit and the verification result are shared. These partners are contractually prohibited from using your data for any other purpose.
• Fraud Prevention Services: Anonymised risk-indicator data may be shared with fraud detection partners to assess the risk level of transactions and account activities. No raw personally identifiable information is shared beyond what is strictly necessary.
• Game Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymous player identifier and session token to deliver game content. They do not receive your full name, contact details, or financial information.
• IT Infrastructure and Hosting Providers: bd755 uses secure, reputable cloud infrastructure providers to host the platform and store data. These providers act as data processors under written agreements and may not use your data independently.
• Legal and Regulatory Authorities: bd755 will disclose personal data to law enforcement agencies, financial intelligence units, or courts when required to do so by a valid legal order or when we reasonably believe disclosure is necessary to prevent imminent harm or financial crime.
• Business Transfers: In the event of a merger, acquisition, or sale of bd755 assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the privacy practices of the acquiring entity before it takes effect.

7 International Data Transfers

The bd755 platform is operated primarily for players based in Bangladesh. However, some of the third-party service providers we use — including cloud infrastructure providers, game suppliers, and fraud prevention services — may process data in countries outside Bangladesh.

When your personal data is transferred outside Bangladesh, bd755 takes all reasonable steps to ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to that applied within Bangladesh. These safeguards may include:

• Standard contractual clauses incorporated into data processing agreements with the relevant service provider
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection
• Technical measures including end-to-end encryption to protect data during transfer

If you would like further information about the specific safeguards in place for any particular international transfer, please contact us at the address in Section 15.

8 Cookies & Tracking Technologies

bd755 uses cookies and similar technologies (including local storage and session tokens) on the platform. Cookies are small text files stored on your device that enable the platform to recognise your browser and retain certain preferences or session information.

bd755 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the bd755 platform to function. They enable core features such as secure login, session management, and payment page security. They cannot be disabled without breaking core functionality.
• Performance and Analytics Cookies: These cookies collect anonymous, aggregated data about how players use the bd755 platform — which pages are visited most frequently, how long sessions last, and where errors occur. This data is used solely to improve the platform. No individual player is identified.
• Functional Cookies: These cookies remember your platform preferences (such as preferred language settings and last-used payment method) to provide a more convenient experience on return visits.
• Security Cookies: These cookies support fraud prevention and account security features, including detection of unusual login activity and cross-site request forgery (CSRF) protection.

You may configure your browser to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair the functionality of the bd755 platform and may prevent you from logging in or completing transactions.

9 Data Retention

bd755 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Active Account Data: Retained for the duration of your active account relationship with bd755, plus a minimum of 5 years after account closure to satisfy financial record-keeping and AML compliance obligations.
• KYC and Identity Documents: Retained for a minimum of 5 years from the date of submission or account closure, whichever is later, in accordance with anti-money laundering regulations.
• Transaction Records: All deposit, withdrawal, and betting transaction records are retained for a minimum of 5 years from the date of the transaction.
• Customer Support Communications: Chat transcripts and email correspondence are retained for 3 years from the date of the interaction, except where they relate to an open dispute or regulatory matter, in which case they are retained until resolution plus 1 year.
• Technical Log Data: Server logs and access logs are retained for 90 days, after which they are automatically purged unless they have been flagged as relevant to a security investigation or dispute.
• Marketing Consent Records: Records of your marketing consent or opt-out are retained for the lifetime of your account and for 3 years following account closure, to demonstrate compliance with applicable marketing regulations.

When personal data is no longer required, bd755 securely deletes or anonymises it in a manner that prevents reconstruction of the original data.

10 Your Rights

As a bd755 account holder, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us using the details in Section 15. We will respond to all verified requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of all personal data that bd755 holds about you, together with information about how it is being processed.
• Right to Rectification: You have the right to request that bd755 corrects any inaccurate or incomplete personal data we hold about you without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request that bd755 deletes your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that we may be unable to fully erase data that we are legally required to retain.
• Right to Restriction of Processing: You may request that bd755 restricts the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
• Right to Object: You have the right to object to the processing of your personal data where bd755 relies on legitimate interests as its legal basis. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where bd755 processes your data on the basis of consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

11 Children & Minors

The bd755 platform is strictly for adults aged 21 years and over. bd755 does not knowingly collect, store, or process personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and bd755 requires KYC document submission before any withdrawal is permitted.

If bd755 becomes aware that personal data has been collected from an individual under 21 years of age, that account will be suspended immediately, all associated funds will be placed on hold pending investigation, and the data will be securely deleted as soon as legally permissible.

12 Security Measures

bd755 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• Transport Layer Security (TLS / SSL): All data transmitted between your browser or device and the bd755 platform is encrypted using a minimum of 256-bit TLS encryption, preventing interception by third parties.
• Data-at-Rest Encryption: Personal data and financial records stored on bd755's servers are encrypted at rest using AES-256 encryption. Encryption keys are managed using a dedicated key management system with strict access controls.
• Access Controls: Access to personal data within bd755's internal systems is governed by a role-based access control (RBAC) policy. Only authorised personnel whose job function requires access to specific data categories are permitted to access that data, and all access is logged and audited.
• Multi-Factor Authentication (MFA): bd755 supports two-factor authentication (2FA) for player accounts via OTP delivered to the registered Bangladeshi mobile number. Internal staff systems require MFA for all access to production environments.
• Penetration Testing and Security Audits: bd755 engages independent security specialists to conduct regular penetration tests and vulnerability assessments of the platform infrastructure. Identified vulnerabilities are remediated according to a risk-based prioritisation framework.
• Incident Response: bd755 maintains a documented security incident response plan. In the event of a data breach that is likely to result in a risk to player rights, bd755 will notify affected players as soon as practicable after the breach is confirmed.

While bd755 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for using a strong, unique password for your bd755 account.

13 Third-Party Links

The bd755 platform does not contain links to external third-party websites. All navigation within the platform is to internal bd755 pages only. However, game content delivered within the platform iframe by providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is subject to those providers' own privacy practices, which are governed by their respective privacy policies and licensing agreements.

bd755 is not responsible for the privacy practices of any third-party game provider operating content within the platform, although we select providers who are certified, reputable, and subject to their own regulatory obligations.

14 Changes to This Privacy Policy

bd755 reserves the right to update or amend this Privacy Policy at any time. When we make material changes — for example, changes that significantly affect the categories of data we collect, the purposes for which we use it, or the rights available to you — we will notify registered players by email to their registered address no less than 7 days before the revised Policy takes effect.

The "Effective Date" at the top of this Policy will be updated each time a new version is published. We encourage you to review this Policy periodically to stay informed about how bd755 protects your personal data.

If you do not agree with the changes to this Policy, you should cease using the bd755 platform and contact support at [email protected] to request account closure before the new Policy takes effect. Continued use of the platform after the effective date constitutes your acceptance of the updated Privacy Policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bd755 holds about you, please contact our Data Protection team. All enquiries are handled in strict confidence.

• Email: [email protected]
• Subject Line for Data Requests: "Privacy / Data Request — [Your Registered Username]"
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Response Time: All privacy-related enquiries are acknowledged within 24 hours and fully responded to within 30 days

For urgent security concerns — such as suspected unauthorised access to your account — please mark your email as "URGENT" and our security team will prioritise your case.